Please Read Our Privacy Policy In Its Entirety
Effective Date: 01/01/2015
Last Updated: 11/08/2025
Who We Are
Wellness Coaches is a professional wellness coaching organization committed to helping individuals achieve their health and wellness goals. Our website address is: https://wellnesscoaches.org.
For privacy-related questions or concerns, please contact us at:
- Email: Contact us on our contact page subject: Privacy.
- Phone: (714)8869003
- Address: 1968 S Coast Hwy #1627 Laguna Beach, Ca. 92651
What Personal Data We Collect and Why
Website Visitors
When you visit our website, we automatically collect certain information including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website
- Device information
This information helps us improve our website performance, understand user preferences, and ensure security.
Comments and Reviews
When you leave comments on our site, we collect:
- Name and email address (as provided in the comment form)
- Website URL (if provided)
- IP address and browser user agent string for spam detection
- Comment content and timestamp
An anonymized hash of your email address may be shared with Gravatar to display your profile picture if you use their service. View Gravatar’s privacy policy at: https://automattic.com/privacy/
Contact Forms and Inquiries
When you contact us through our website forms or email, we collect:
- Name
- Email address
- Phone number (if provided)
- Message content
- Any additional information you choose to share
We use this information to respond to your inquiries and provide requested services.
Course and Workshop Registration
When you register for our courses or workshops, we collect:
- Personal information (name, email, phone number)
- Billing information (processed securely through our payment processor)
- Health and wellness information relevant to coaching services
- Emergency contact information (if required)
- Dietary restrictions or accessibility needs (if applicable)
Coaching Services
For clients receiving coaching services, we may collect:
- Health and wellness goals
- Current health status and history (as voluntarily shared)
- Progress tracking information
- Session notes and coaching plans
- Communication records
This information is essential for providing personalized coaching services and tracking your progress.
Cookies and Tracking Technologies
We use several types of cookies:
Essential Cookies:
- Login authentication cookies (last 2 days, or 2 weeks if “Remember Me” is selected)
- Shopping cart cookies for course purchases
- Security cookies to prevent spam and unauthorized access
Preference Cookies:
- Comment form cookies (save name, email, website for 1 year for convenience)
- Display preference cookies (last 1 year)
- Language and accessibility preferences
Analytics Cookies: We use Google Analytics to understand website usage patterns. These cookies help us:
- Track popular content
- Identify technical issues
- Improve user experience
- Measure marketing effectiveness
You can opt out of Google Analytics tracking by visiting: https://tools.google.com/dlpage/gaoptout
How We Use Your Information
We use your personal information to:
- Provide wellness coaching services
- Process course and workshop registrations
- Respond to inquiries and provide customer support
- Send service-related communications
- Improve our website and services
- Ensure website security and prevent fraud
- Comply with legal obligations
- Send marketing communications (with your consent)
Marketing Communications
With your explicit consent, we may send you:
- Newsletter updates about wellness topics
- Information about new courses and workshops
- Special offers and promotions
- Wellness tips and resources
You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by contacting us directly.
Who We Share Your Data With
We do not sell, rent, or trade your personal information. We may share your information with:
Service Providers:
- Payment processors (Stripe, PayPal) for secure transaction processing
- Email service providers (for newsletters and communications)
- Website hosting and maintenance providers
- Analytics providers (Google Analytics)
- Customer support tools
Legal Requirements: We may disclose your information if required by law, legal process, or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
International Data Transfers
If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where our servers and service providers are located.
How Long We Retain Your Data
Comments: Retained indefinitely to enable automatic approval of future comments and maintain discussion continuity.
Contact Inquiries: Retained for 3 years to provide ongoing support and reference.
Course/Workshop Data: Retained for 7 years for business records and to provide ongoing support.
Coaching Client Data: Retained for 7 years after the end of our professional relationship, or as required by professional guidelines and legal requirements.
Website Analytics: Anonymized data retained for 26 months.
Marketing Communications: Retained until you unsubscribe or request deletion.
Your Rights Over Your Data
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data (subject to legal requirements)
- Portability: Request transfer of your data in a machine-readable format
- Restriction: Request limitation of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent for marketing communications or other consent-based processing
To exercise these rights, contact us at privacy@wellnesscoaches.org.
How We Protect Your Data
We implement appropriate technical and organizational security measures including:
- SSL encryption for data transmission
- Secure server infrastructure
- Regular security updates and monitoring
- Access controls and staff training
- Secure payment processing through PCI-compliant providers
- Regular data backups with encryption
- Incident response procedures
Data Breach Procedures
In the event of a data breach that poses a risk to your privacy rights:
- We will assess and contain the breach within 24 hours
- Affected individuals will be notified within 72 hours
- Relevant authorities will be notified as required by law
- We will provide clear information about the breach and steps being taken
- We will implement additional safeguards to prevent future incidents
Third-Party Websites and Embedded Content
Our website may contain links to third-party websites or embedded content (videos, social media posts, etc.). These third parties have their own privacy policies, and we are not responsible for their privacy practices. When you interact with embedded content, the third-party website may track your activity.
Automated Decision Making and Profiling
We do not use automated decision-making or profiling that would significantly affect you. Any automated processes we use (such as spam detection for comments) are designed to improve user experience and security.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting a notice on our website
- Sending an email to registered users
- Updating the “Last Updated” date at the top of this policy
Contact Us
For any questions about this privacy policy or our privacy practices, please contact us:
WellnessCoaches.org
Email: Contact us on our contact page subject: Privacy.
Phone: (714)8869003
Address: 1968 S Coast Hwy #1627 Laguna Beach, Ca. 92651
We will respond to your privacy inquiries within 30 days.